1. Introduction
This Privacy Policy explains how Tai Chi (“Tai Chi,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use our mobile application, website, guided movement content, customer support channels, and related services (collectively, the “Services”). Tai Chi is a wellness and fitness product that may include gentle movement, balance support, flexibility, walking-confidence, and healthy-aging content intended for adults who want a calmer daily movement routine.
2. Information We Collect
We may collect the following categories of information, depending on how you use the Services: account and contact information, such as your name, email address, login credentials, and customer support communications; profile and preference information, such as age range, movement preferences, accessibility preferences, course selections, and language settings; usage information, such as classes viewed, sessions completed, progress markers, app interactions, crash data, device identifiers, approximate location derived from IP address, and diagnostic data; payment-related information for purchases made through platform providers, though full payment card details are typically processed by Apple or other payment providers rather than stored directly by Tai Chi; and health- or wellness-related information that you voluntarily provide in the app, such as movement goals, exercise history, pain-related notes, balance concerns, or flexibility preferences.
3. How We Use Information
We may use information to provide, personalize, maintain, and improve the Services; deliver classes, progress tracking, reminders, and user support; process transactions and manage subscriptions; monitor performance, troubleshoot bugs, prevent fraud, secure the Services, and enforce our terms; communicate with you about account matters, changes to the Services, support requests, promotions, or updates, subject to applicable law and your communication preferences; and comply with legal obligations and respond to lawful requests.
4. Legal Bases and U.S. Privacy Notice Context
For U.S. launch purposes, Tai Chi generally relies on user consent where required, contract necessity to provide the Services, legitimate business interests where permitted, and legal obligations where applicable. If you later expand internationally, you may need additional GDPR, UK GDPR, or other regional disclosures.
5. How We Share Information
We may share information with service providers that help us host the Services, analyze app performance, deliver customer support, send emails or notifications, detect fraud, and operate infrastructure; with platform providers such as Apple, where necessary to process subscriptions, maintain platform compliance, or support app functionality; with professional advisors, auditors, insurers, and legal counsel where reasonably necessary; with government authorities, regulators, courts, or law enforcement where required by law or to protect rights, safety, and security; and with a buyer, successor, or affiliate in connection with a merger, acquisition, financing, bankruptcy, or sale of company assets, subject to appropriate confidentiality and notice obligations.
6. Health and Sensitive Information
Because Tai Chi may process information related to movement, training preferences, pain-related inputs, balance concerns, and wellness goals, we recommend that you provide only information you are comfortable sharing for wellness and product-personalization purposes. We do not use user-provided wellness information to provide medical diagnosis or treatment. We do not sell sensitive personal information, and we do not use it for cross-context behavioral advertising where prohibited by law.
7. Cookies, Analytics, and Tracking Technologies
We may use cookies, SDKs, pixels, local storage, and similar technologies to operate the Services, remember preferences, analyze usage, measure campaign effectiveness, and improve performance. Depending on the tools we use and the laws that apply, you may have choices regarding analytics, non-essential cookies, or advertising-related tracking.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no security measure is perfect, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your U.S. state of residence, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and you may have rights related to targeted advertising, sale, or profiling as defined by applicable law. You may also be able to manage marketing emails, push notifications, or in-app permissions through your device or account settings.
11. Children’s Privacy
Tai Chi is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.
12. International Data Transfers
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the Services, by email, or by other appropriate means as required by law.
14. Contact Us
If you have questions about this Privacy Policy or want to exercise applicable privacy rights, please contact alexlibyebye@gmail.com.